Chris burchfield

Chrisburchfield78@hotmail.com

607r West Griffin St.

Harrisburg, Ar. 72432

870-408-2299

Summary

Detail-oriented Computer Technician with strong technical skills necessary for dealing with all aspects of hardware, software, and operating systems installation, maintenance, and repair. Hard worker equipped with excellent communication skills and has experience providing superior customer service.

Education

Arkansas State University Newport

Technical Certificate – Telecommunications   (August 2009 – July 2010)

Associate Degree – Applied Science           (January 2012 – July 2013)

•Technical Certificate - Telecommunications and PC repair

•Completed 6 week internship with Ritter Communications

•Maintained a 3.6 GPA throughout enrollment

•Listed on the Chancellors Honor Roll

•Invited to join Phi Theta Kappa Honor Society

•Elected to Who's Who Among Students in American Universities & Colleges in recognition of merit and accomplishment

•Earned a Certificate of Completion from Cisco for CCNA Discovery: Networking for Home and Small Businesses.

Work Experience

Ritter Communications | Jonesboro, Ar.

Intern- Construction, Customer service, Field technicians        6 weeks  May – June 2010

*Construction crew responsibilities consisted mostly of installing aerial runs of fiber and feeder lines.

*Customer service time was spent observing the process of guiding a customer through the steps necessary for diagnosing and resolving problems they may be experiencing.

*Field service technicians experiences included terminating cable, installing internet and VOIP services to businesses and residences, and troubleshooting existing problems in the field.

*Installed wireless access points in businesses.

 

Quality Insulation/ Masco

| Memphis, Tn.

Installer- Garage doors, Shower enclosures, Mirrors       January 2006 – May 2009

*Followed precise detailed instructions required to complete each work order.

*Dealt with customers on a daily basis.

*Work orders for showers consisted of a shower diagram with tape measurements to be used for cutting material necessary for framing the enclosure.

*Garage door orders specified how many doors and what types that were to be installed at each individual residence.

*Mirror orders listed individual rooms of a residence where a mirror was to be installed. Each room included specific measurements for the size each mirror had to be cut down to in order for it to work.

*Achieved Master Installer status in all 3 departments.

 

Choctaw Construction  | Memphis, Tn. 

Equipment Operator     August 2005 – January 2006

*Responsibilities included job oversight as well as operating various pieces of heavy equipment such as a bull dozer, a backhoe, and a steel wheel roller.

                                                                                      

Skills

*Network troubleshooting                         *Cable termination             

*Close attention to details                         *Pole climbing

*Diagnose and repair                                *Communication skills

*Customer relations                                  *Excellent problem solver

*Hardware and Software Installation        *Time management

 

REFERENCES

*Available on request*

 

Type Personal Name